This is funny, and yet legitimate, at the same time.
David Pogue, NY Times
I’ve been ranting lately about one particularly blatant money-grab by U.S. cell phone carriers: the mandatory 15-second voicemail instructions.
Suppose you call my cell to leave me a message. First you hear my own voice: “Hi, it’s David Pogue. Leave a message, and I’ll get back to you” — and THEN you hear a 15-second canned carrier message.
These messages are outrageous for two reasons. First, they waste your time. Good heavens: It’s 2009. WE KNOW WHAT TO DO AT THE BEEP.
Second, we’re PAYING for these messages. These little 15-second waits add up — big-time. If Verizon’s 70 million customers leave or check messages twice a weekday, Verizon rakes in about $620 million a year. That’s your money. And your time: three hours of your time a year, just sitting there listening to the same message over and over again every year.
Let’s push back, and hard. We want those time-wasting, money-leaking messages eliminated, or at least made optional.
Read the full article here and if you’re so inclined (like I am), send your carrier a little note and let them know that there is in fact, some merit to this argument.
After all, like David says, it is YOUR time and money.