In addition to our many product-based offerings (like social media management and website design), many clients choose to add time-based projects to their custom-designed suite of Raleighwood Media Group + Raleighwood Event Group services. This includes projects like copywriting, graphic design, and other miscellaneous needs.
Rates for time-based services are as follows:
- For new and existing clients with a signed agency-client agreement, hourly projects are billed at a staff rate of $60.00/hour.
- For non-agency clients requesting a more consultative, limited-scope engagement, hourly projects are billed at a consultant rate of $100.00/hour.
- Non-profit organizations receive a 15% discount on all services and billable hours.
- Time for projects is billed in 0.25 hour increments.
- Time-based projects are billed at the conclusion of the engagement or at the end of each business month, whichever comes first.
Our Terms and Conditions
Canceled Orders: Clients are liable for costs incurred by Raleighwood Media Group + Raleighwood Event Group prior to cancellation, including any supplier restocking fees.
Corrections/Proofs: Client-supplied material may contain errors but is expected to have been proofread by the client prior to submission. Raleighwood Media Group + Raleighwood Event Group makes every effort to have multiple team member review work for errors, but clients are expected to carefully review all produced work. Raleighwood Media Group + Raleighwood Event Group is not responsible for any errors once the client has approved or waived proofs.
Creatives/Art: All designs and work remain the exclusive property of Raleighwood Media Group + Raleighwood Event Group until invoiced and paid in full by the client.
Estimates Valid for 30 Days: Estimates are non-binding, pending review of received client materials, and are valid for 30 days.
Invoice Terms: A 50% deposit is required for all web work and new clients. Any remaining balance will be invoiced at the end of the business month or the conclusion of the work, whichever occurs first. Payment is expected within 30 days or a 1.5% per month late fee will be applied. For monthly retainer clients, invoices will be generated by the fifth of each month and payment in full is expected within 30 days or a 1.5% per month late fee will be applied to any unpaid balance.
Legal Fees: Client agrees to pay all collection and legal fees related to delinquent accounts.
Markup: For expenses incurred on behalf of the client by the agency, a 20% markup will apply at the time of invoicing. All clients are offered the opportunity to place a credit card securely on file for direct billing to avoid this markup.
Proprietary Rights: Client is responsible for ensuring there are no copyright violations, trademark violations, or other propriety rights to materials they submit to Raleighwood Media Group + Raleighwood Event Group. Any assets sourced on behalf of the client by the agency will always come from an official licensing source. The client accepts full liability for supplied materials.
Scheduling: We are a small, but mighty, consultancy and agency. We make a conscious effort to respond to requests as soon as possible within normal business hours (Monday through Thursday, 9 a.m. until 5 p.m.; Friday, 9 a.m. until 1 p.m.) but cannot guarantee specific turnaround and production times without advance noticed and an agreed-upon expectation between agency and client.