{Double Post} Dear XM Radio

This is a {Double Post} from my personal blog, because I believe it’s a prime example of how NOT to conduct your business.

Every morning that I’m planning on being in the office for a bit, I launch Firefox and XMRadio.com so I can listen to The Highway (formerly Highway 16) and whatever else fits my fancy that day.

Today, this is what I was greeted with:

Screw that.” – was my first response. “I beg you pardon?” – was my second.

Let me preface this by saying that every single vehicle in my family has either XM or Sirius radio. Thanks to the merger, XM/Sirius has a good deal of business with us. Each vehicle has a removable satellite radio unit so we can use them in the house, on the boat, wherever. Technically, I could do the same in my office, but the reception isn’t great since this is a commercial building constructed of primarily metal. I am however, not above engineering up a solution to avoid being charged for something I’ve always been provided as an included service.

Plus, the online radio service isn’t THAT good anyway. The “what’s playing now” feature (so you can see what’s on other stations before you change the channel) never auto-updates anymore.

Finally, I’m not the world’s best copywriter, but I’m pretty sure I could’ve damn well figured out a better, more eloquent way to say “renew your contract now if you still want this free service of be prepared to ante up more money”. Don’t play games with me XM, I will win.

PSXM Radio… I HOPE you find this blog post and feel a little embarrassed. I would too if I were you.

[End Rant]

Posted by Lisa Jeffries Nobling

A good old-fashioned Southern girl - at home in the modern world.

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One Reply to “{Double Post} Dear XM Radio”

  1. And where did Fox Business News go??

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